Group FAQ

For questions regarding Group Sales, please call us at 419 433 -2876, ext. 752
For questions regarding Catering Sales, please call us at 800 729-6455 ext. 747

Individuals within a group may be able to upgrade their rooms for an additional charge; contact our Reservations department at 419 433-3800 to learn more about pricing and availability.
Outside food and special catering may only be brought into the Granary and Tall Pines meeting rooms. For more information, please contact your meeting coordinator.
We do allow pets under 35 lbs within guest rooms; please ask Reservations for further details on our pet policy.
We don’t offer outdoor grills as a regular feature for guests; however, grills can be rented and set up for groups to use.
For the safety of our guests, we limit golf cart use to patrons of the golf course (and only while using the course) and specially trained resort staff.
We can provide shuttles or transportation, but we ask that these be scheduled in advance. Speak with your meeting coordinator for more information.
Typically yes, unless the space is being used by another group at that time.
The outdoor pool is open until 9:00pm, and the indoor pool is open until 12:00pm.
Not necessarily: Resort staff will usually oversee and assist with setup and teardown. Contact your meeting coordinator for more information.